Terms of use
These terms cover using this website. They are not the terms of certification. Those live in the candidate handbook, they are longer, and they are the ones that matter if you sit an assessment.
This site is operated by the National Board of Operations Professionals, of 16220 N. Scottsdale Rd, Suite 300, Scottsdale, AZ 85254, United States. Using the site means these terms apply. If you do not accept them, the remedy is not to use it.
What you may do
Read anything here. Quote it with attribution. Link to it. Print it. Use the eligibility check, the register and the verification tool as often as you like, for free, without an account, including commercially and including in your own hiring process. Screen every candidate you have against the register if you want to. We will not invoice you for it and there is no volume at which we start.
What you may not do
- Claim, imply or display an NBOP credential you do not hold. This is the one that we will act on, because the whole point of a register is that the claim can be checked.
- Present yourself as NBOP, as endorsed by NBOP, or as an approved trainer, partner or preparation provider. There is no such status. If someone tells you there is, they are not telling the truth and we would like to know who they are.
- Copy the standard wholesale and publish it as your own, or resell it.
- Attack the site or the API. Automated verification at reasonable volume is welcome and is what the endpoint is for. Trying to enumerate the register, scrape it in bulk, or knock it over is not.
The standard, and who owns what
The text of the standard, the domain definitions, the handbook, this site and the NBOP name and mark belong to us.
What you contribute to the job task analysis is different. By submitting ratings you let us aggregate them, analyse them, and publish the aggregate, including in commercial forms such as the standard itself. You keep everything else. We do not acquire your free-text answers as content to republish under our name, and individual responses are never published at all. Nothing you contribute becomes ours to attribute to you.
Using the standard inside your own organisation for role definitions, levelling or capability assessment is a licence rather than a certification, and it is a conversation rather than a form. Write to us and say what you are trying to do.
What the register means, and what it does not
A result from the register or the verification tool tells you one thing: whether a certificate number was issued by us and what state it is in. It is not a reference, not a recommendation, and not a prediction that the holder will do good work. We assess against published criteria at a point in time. Hiring is still your job.
The register is the authoritative record. A PDF, an image, a badge on a professional network or a line on a CV is not. Where they disagree, the register is right.
Accuracy, and the fact that we are in formation
NBOP is a certification body in formation. Applications are not open. The standard is at an early version, the eight domains carry equal provisional weighting, and that weighting is openly acknowledged as unearned until the job task analysis closes. Everything on this site should be read as the current state of something being built in public, not as a finished settlement. Where we change our mind, the changelog records it.
We try hard to be accurate and we do not promise perfection. If you find something wrong, tell us and we will fix it or say why we disagree.
Liability
The site and the tools are provided as they are. To the extent the law allows, we are not liable for indirect or consequential loss arising from using them, including a hiring decision you make after checking the register. Nothing here excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence.
If you are a consumer, you keep every statutory right you have where you live, and nothing on this page reduces them.
Links out
This site links to a small number of external places, including the books on a retailer and the founder's own site. We do not control those and are not responsible for them. The books are not required reading, confer no advantage in any assessment, and we say so on the books page as well as here.
Changing these terms
We may change these terms. When we do it materially we will say so on the changelog, in the same place as changes to the standard, rather than relying on you noticing a new date.
Law
These terms are governed by the law of the State of Arizona, United States, and the courts there have jurisdiction. If you are a consumer outside the United States, this does not deprive you of the protection of the mandatory consumer law of the country you live in.
The terms that actually bind an assessment
This page governs a website. The handbook governs a credential.
Fees, timelines, retakes, appeals, accommodations, complaints and revocation are all itemised in the candidate handbook, published in full before applications open rather than after.