NBOP National Board of Operations Professionals

Endorsements

Integrated Operations

You hold the handoffs between functions and are accountable when work falls between them, which is where most operational failure originates and where nobody is usually accountable.

This is an endorsement on NBOP-CP, not a credential of its own. It requires a current NBOP-CP and expires with it. NBOP does not sell preparation for it and does not require any.

What it assesses

  • Cross functional process design, and the arbitration when two functions want incompatible things.
  • A single operating cadence across functions rather than one per department.
  • Shared definitions: what a lead is, what done means, which number is the number.
  • Where accountability sits when a failure has three plausible owners.

The gate, published in full

Personal accountability in at least 4 of these 5 domains of the standard, plus a current NBOP-CP:

  • Process architecture
  • Operating cadence
  • Role design and accountability
  • Change and adoption
  • Measurement and reporting

Claiming a domain means the decision is yours to make, not that you influence it or execute against it. That distinction is the whole assessment, so it is worth being strict with yourself here.

Who should not bother

  • You run one function very well. This endorsement is specifically about the space between them.
  • You coordinate across teams without authority to change how any of them work.

Check yourself against both gates

Nothing here is stored, there is no account and no email field. Both gates are shown separately, because being ineligible for the core credential and being a poor fit for this particular endorsement are different problems with different answers.

How long have you held accountability for how work gets done?
5 years
02520120
Are you in that role now?
Which of these are yours to decide?

Core criteria for NBOP-CP: checking

This endorsement: checking

What holding it does for you

It appears on your public record, and employers can filter the register by it. A specialism an employer cannot search for is a line on a résumé; one they can search for is how they find you.

See who holds this Read the standard

What it costs

The endorsement fee is not published yet. It will appear here before anyone is asked to pay anything. Certification itself is $695, once, on acceptance.